Explore additional resources to provide tangible, innovative solutions to historical shortcomings in diversity, equity, and inclusion.
2022 Global Inclusion Index Survey
Introduction
Diverse teams and inclusive cultures drive innovation. Strong diversity, equity, and inclusion (DEI) policy ensures that industries are committed to building a better world for the workforce, partners, suppliers, and communities.
The 2022 Global Inclusion report was created and administered by Seramount, which is owned by EAB.
As companies are at different maturity stages of their DEI efforts, this year to celebrate the contribution of all participants to survey results, the Alliance will feature all companies that submitted their data. Next year, the Alliance and Seramount will release an index of companies that had the highest scores globally.
Survey Participants
From December 4, 2021, to April 4, 2022, global tech companies and companies in other industries with technical workforces were invited to participate in the survey. Each company had a representative, such as their Chief Diversity & Inclusion Officer (CDIO) or equivalent, complete the survey.
The survey requested demographic information (e.g., gender and race/ethnicity). In addition, the survey asked companies to provide information regarding company practices on diversity and inclusion practices.
There were 24 respondents (1 anonymous), seven of which were Alliance members. Seventy-one percent of respondents were from the tech industry, with 8 percent from healthcare, 8 percent from financial services, and 13 percent from other industries.
- Alight Solutions
- Allegis Global Solutions
- American Airlines
- Applied Materials, Inc.*
- Ceridian HCM
- Dell Technologies*
- EQUINIX*
- HelpSystems
- Intel Corporation*
- LoopMe
- Micron*
- Nasdaq*
- NTT DATA*
- Nuance
- PayPal
- Relias
- STERIS
- T. Rowe Price
- Transamerica
- TripAdvisor
- Unisys Corporation
- VSP Vision
- Wayfair
* Alliance for Global Inclusion Commitment Partner
Key Findings and Benchmarking
Barbara Frankel, Senior Director, Head of Research and Insights at Seramount, reviews highlights of this year's 2022 Global Inclusion Index Survey results, as well as key findings and benchmarks on a global regional basis.
Overall Key Findings
Although there are regional differences, the survey participants are making progress in valuing diversity and inclusion, attracting, retaining, and advancing underrepresented talent, and creating inclusive workplaces, especially around self-ID, use of language, and open conversations led by senior leaders. Metrics and goals around representational progress are also increasingly common.
Metrics Change
Data is critical to DEI success. 86% of respondents have DEI dashboards that are shared with senior leaders.
Gender Update
While gender identity is measured in most regions, other demographics vary widely by geography.
Recruitment Support
Inclusive recruiting is becoming increasingly common in most regions. More than half the participants in every region require recruiters present diverse candidate slates.
Mentor/Sponsor Support
There is growing global recognition of the need for formal mentoring and sponsorship for women and people from underrepresented groups.
Inclusive Language & Product Design (AI)
Starting to catch on to mitigate bias.
Leadership
At about three-quarters of respondents, senior leaders receive training in having open and inclusive conversations about diversity subjects.
Key Findings
Based on Region
Overall, corporate commitment to diversity goals and inclusive leadership crosses most regions. Still, the greatest discrepancies can be attributed to different local norms and laws around collecting demographics and addressing inequities.
- Pay-equity transparency is most common in Europe (40% of respondents) and the United States (25% of respondents).
- Supplier diversity globally focuses on building wealth for under-served community businesses and is most significant in the United States, Sub-Saharan Africa, and Oceania.
- Public advocacy for legislation relating to inclusion is most prevalent in the United States (63 percent).
Senior leader accountability is on the rise
Almost all respondents, in virtually every region, have DEI dashboards with metrics accessible to senior leaders both in-country and globally. The most prevalent way to assess leadership’s success at reaching DEI goals is through performance reviews. This is common across all regions, especially in Sub-Saharan Africa, the Middle East & North Africa, and Canada.
Positive feedback on DEI goals in performance reviews increasingly leads to stretch assignments and/or promotions.
Compensation is gaining traction in DEI results accountability
Less prevalent is compensating leaders for DEI results, although this is gaining traction. This usually occurs in the form of bonuses but can also be pay increases, stock options or other compensation.
Self-reported demographics and representation information varies
Demographics collected by companies and those that companies allow employees to self-identify vary widely by region.
Most companies globally only collect demographics by gender and, sometimes, by age. In the US, companies that are federal contractors are required to collect data by race and ethnicity, but this is not the case in most other countries. LGBTQ+ status, as well as veteran status, disability (hidden or visible), or parental or caregiving status are allowed to be self-ID in some countries while others absolutely prohibit collecting this information.
Diverse recruiting slates are widely used
Diverse interview slates, in which recruiters are required to provide a certain number or percentage of candidates who are women (most common globally) or from underrepresented groups, are prevalent in multinational tech companies today, especially in the Middle East & North Africa and the US (where race/ethnicity is usually included).
They are most often used for more senior positions and may or may not be mandatory, depending on the company.
Formal advancement practices gaining traction
In March, the Alliance and Seramount hosted a convening session to discuss executive leadership representation.
The biggest obstacles cited were lack of intentional succession planning, being more intentional about understanding high performing professional development, and the need for sponsorship programs.
Inclusive language programs most prevalent in US
The Alliance and Seramount also hosted a convening session in March 2022 for 18 DEI and tech leaders on inclusive language.
The participants overwhelmingly supported inclusive language, especially in technology applications and packaging/product material, stating that it creates an inclusive and welcoming message for users/clients/employees.
- 79% think dealing with inclusive language helps address systemic inequities.
- 62% said their organizations have started inclusive programs (31% of those after the May 2020 murder of George Floyd) and 8% said their organizations are contemplating these programs.
- 57% are asking their designers to create inclusive applications (such as gender-neutral) and 7% are considering doing that.
Pay-equity transparency is most common in US and Europe
Pay-equity audits and remediation are increasingly common, usually for gender on a global basis and in the US and the UK increasingly for race and ethnicity.